Write to us
One sentence is enough to start. We will ask the rest.
Phone
+91 79034 45348Hours
- Monday to Friday
- 10:00–19:00
- Saturday
- 10:00–17:00
- Sunday
- Closed
What to have ready
You do not need any of this to get in touch. It only saves a round of questions if you happen to have it to hand.
- Your PAN — the number, not the card
- Which financial year the question is about
- For a notice: the section it quotes and the date on it
- For GST: your GSTIN and whether returns are up to date
- For a business: the entity type, and roughly what it turns over
Which route
Four ways in, each better at something different
Anything urgent, and anything with a photo attached — a notice, a challan, a screenshot of an error on the portal.
Usually within a couple of hours during business hours
Phone
A situation that is quicker to explain than to type — several years of unfiled returns, a notice you do not understand, a business restructure.
10:00–19:00 on weekdays, 10:00–17:00 on Saturday
The form on this page
A first enquiry where you would rather write it out than talk. Tell us what you need and we come back with the questions that actually matter for your case.
Same working day, if sent before 4pm
Documents, and anything that needs a written record. Not the right channel for a deadline that is days away.
Within one working day
Offices
Before you travel
The head office is at 302, Modi Heights, Ratu Road, Ranchi. Almost nobody needs to come here — documents are handled through the portal and questions on WhatsApp — but the door is open if you would rather sit across a desk.
- Ratu Road is the arterial road running west out of the city centre; Modi Heights is on it.
- Parking is on the road outside the building.
- Come on a weekday if you can. Saturdays are short and busy.
- Call before you travel — the person handling your file may be at a hearing.